This Privacy Policy explains what personal data is collected when you use the

mobilespa.havenmobilelogistics.com, any Havenmobile spa mobile application

(“Havenmobile Spa”) and the services provided through it (together the “Service”),

how such personal data will be collected, used and shared.

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ,

UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU

ARE OVER 18 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR

GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If

you do not agree, or are unable to make this promise, you must not use the Service.

In such case, you must contact the support team via email to request deletion of

your account and data.

“Process”, in respect of personal data, includes collecting, store, and disclosing to

others.

1. PERSONAL DATA CONTROLLER

Haven mobile logistics Limited Rc: 7397402 registered in the Federal

Republic of Nigeria will be the controller of your personal data.

2. CATEGORIES OF PERSONAL DATA WE COLLECT

We collect data you give us voluntarily (for example, an email address, phone

number). We also collect data automatically (for example, your IP address).

2.1 Data you give us.

You may be asked to provide us information about yourself when you register

for and/or use the Service. This information includes: first name, last name,

phone number, email, gender, date of birth (together “Required Information”),

as well as your photo, address details, working hours. You will need to

provide us with your ID or similar identification document.

To use our Service and register an account, you will need to provide Required

Information. You will be able to use the Service even if you do not give this

data to us, but some Service’s functionality may be limited to you (for

example, if you do no register an account, you will not be able to Book a

massage).

Sometimes you may also need to provide to us additional information in the

communication with our Support Team in order to fulfill your request (for

example, if your account was previously blocked, we may ask you to

confirm your identity by providing an ID document).

While posting on the Services, you can decide to provide additional personal

information on yourself. For example, you can decide to make available

your CV. You acknowledge that by providing your personal data you are

making such data publicly available. In addition, you acknowledge and

agree that we will make public some personal data from your profile to

provide the Service; – it will enable us to facilitate communication and

transactions between the users.

You should carefully consider risks associated with the fact that you make

certain information – in particular, you phone number, address or exact

location – publicly available.

2.2 Data provided to us by third parties

When you decide to log in using Facebook we get personal data from your

Facebook account. This includes your profile image, name, and Facebook

ID. Unless you opt out on the Facebook Login screen, we will also collect

other data, such as email address, gender, date of birth, friends list, and

location as listed in your Facebook profile.

For more information, please refer to the Facebook Permissions

Reference (describes the categories of information, which Facebook may

share with third parties and the set of requirements) and to the

Facebook Data policy. In addition, Facebook lets you control the choices

you made when connecting your Facebook profile to the App on their Apps

and Websites page.

When you log in with Google, we get your name, email address, profile

picture and Google ID. We use your personal data from Google in

accordance with this Privacy Policy. To know more about how Google

processes your data, visit its Privacy Policy. To remove access granted to us,

visit Google Permissions.

When you decide to log in using Apple, we get Apple ID, name and email

from your account. You can use Hide My Email function during signing in

with Apple, and it will create and share a unique, random email address that

will forward our messages to your personal email.

Apple lets you revoke access provided to the App on your Apple ID Manage

Page by following the next steps.

When you decide to log in using Truecaller, we get personal data from your

Truecaller user profile upon your consent. This includes your phone number,

name, addresses (country code; city; street; zipcode), profile image, job title,

company name, gender, and other information from your profile. For more

information, please refer to the Truecaller Privacy Policy.

If you were invited to create an account in the Service, the person that

invited you can provide personal information about you, such as your phone

number, email address, social media account or other contact information.

2.3. Data we collect automatically:

I. Data About How You Found Us

We collect data about your referring URL (that is, the place on the Web

where you were when you tapped on our ad).

Ii. Device And Location Data.

We collect data from your device. Examples of such data include: language

settings, IP address, time zone, type and model of a device, device settings,

operating system, Internet service provider, mobile carrier, hardware ID, and

Facebook ID.

Iii. Usage Data

We record how you interact with our Service. For example, we log the

features, and content you interact with, how often you use the Service, how

long you are on the Service, what sections you use, how many ads you

watch.

Iv. Advertising Ids

We collect your Apple Identifier for Advertising (“IDFA”) or Google

Advertising ID (“AAID”) (depending on the operating system of your

device). You can typically reset these numbers through the settings of your

device’s operating system (but we do not control this).

V. Transaction Data

When you make payments through the Service, you need to provide

financial account data, such as your credit card number, to our third-party

service providers. We do not collect or store full credit card number data,

though we may receive credit card-related data, data about the transaction,

including: date, time and amount of the transaction, the type of payment

method used.

3. DATA PROTECTION PRINCIPLES

In our data protection practices we strive to, in particular, to provide that

personal data is: processed in accordance with specific, legitimate and lawful

purpose consented to by you; is adequate, accurate and without prejudice to

the dignity of human person; stored only for the period within which it is

reasonably needed; and secured against reasonably foreseeable hazards and

breaches such as theft, cyberattack, viral attack, dissemination,

manipulations of any kind, damage by rain, fire or exposure to other natural

elements.

4. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA

We process your personal data:

i. To provide our Service

This includes enabling you to use the Service in a seamless manner and

preventing or addressing Service errors or technical issues.

ii. To customize your experience

We process your personal data to adjust the content of the Service and make

offers tailored to your personal preferences and interests.

iii. To manage your account and provide you with customer support

We process your personal data to respond to your requests for technical

support, Service information or to any other communication you initiate.

This includes accessing your account to address technical support requests.

For this purpose, we may send you, for example, notifications or emails

about the performance of our Service, security, payment transactions,

notices regarding our term of service or this Privacy Policy.

iv. To communicate with you regarding your use of our Service

We communicate with you, for example, by push notifications or in the chat.

As a result, you may, for example, receive a notification whether on the

Website or via email that you received a new message on Havenmobile

Spa. To opt out of receiving push notifications, you need to change the

settings on your browser or mobile device. To opt out of certain type of

emails, you need to follow unsubscribe link located in the footer of the

email, by contacting our support team.

The services that we use for these purposes may collect data concerning the

date and time when the message was viewed by our users, as well as when

they interacted with it, such as by clicking on links included in the message.

V. To Research And Analyze Your Use Of The Service

This helps us to better understand our business, analyze our operations,

maintain, improve, innovate, plan, design, and develop Havenmobile Spa

and our new services. We also use such data for statistical analysis purposes,

to test and improve our offers. This enables us to better understand what

features and sections of Havenmobile Spa website that our users like more,

what categories of users use our Service.

Vi. To send you marketing communications

We process your personal data for our marketing campaigns. We may add

your email address to our marketing list. As a result, you will receive

information about our Services, such as for example, special offers, and

products and services of our partners. If you do not want to receive

marketing emails from us, you can unsubscribe following instructions in the

footer of the marketing emails.

Vii. To personalize our ads

We and our partners use your personal data to tailor ads and possibly even

show them to you at the relevant time. For example, if you have visited our

Website, you might see ads of our products, for example, in your Facebook’s

feed.

We may target advertising to you through a variety of ad networks and

exchanges, using data from advertising technologies on and off of our

Services like unique cookie or similar tracking technology, pixel, device

identifiers, geolocation, operation system information, email.

Viii. To Enforce Our Terms And Conditions Of Use And To Prevent

And Combat Fraud

We use personal data to enforce our agreements and contractual

commitments, to detect, prevent, and combat fraud. As a result of such

processing, we may share your information with others, including law

enforcement agencies (in particular, if a dispute arises in connection with

our terms of service).

Ix. To Comply With Legal Obligations

We may process, use, or share your data when the law requires it; in

particular, if a law enforcement agency requests your data by available legal

means.

X. To Process Your Payments

We accept payments on-behalf of the therapist and clients pending the

completion of the massage session. For this purpose, we use third-party

services for payment processing (for example, payment processors). As a

result of this processing, you will be able to make a payment for the message

session after the booking is confirmed.

5 WITH WHOM WE SHARE YOUR PERSONAL DATA

We share information with third parties that help us operate, provide,

improve, integrate, customize, support, and market our Service. We may

share some sets of personal data, in particular, for purposes and with parties

indicated in Section 2 of this Privacy Policy. The types of third parties we

share information with include, in particular:

i. Service Providers

We share personal data with third parties that we hire to provide services or

perform business functions on our behalf, based on our instructions. We may

share your personal information with the following types of service

providers: cloud storage providers (Amazon, DigitalOcean, Hetzner etc) data

analytics providers (Facebook, Google, Appsflyer etc) marketing partners

(in particular, social media networks, marketing agencies, email delivery

services; such as Facebook, Google etc) and payment services providers

Ii. Law Enforcement Agencies And Other Public Authorities

We may use and disclose personal data to enforce our terms of use, to

protect our rights, privacy, safety, or property, and/or that of our affiliates,

you or others, and to respond to requests from courts, law enforcement

agencies, regulatory agencies, and other public and government authorities,

or in other cases provided for by law.

ii. Third Parties As Part Of A Merger Or Acquisition

As we develop our business, we may buy or sell assets or business offerings.

Customers’ information is generally one of the transferred business assets in

these types of transactions. We may also share such information with any

affiliated entity (e.g. parent company or subsidiary) and may transfer such

information in the course of a corporate transaction, such as the sale of our

business, a divestiture, merger, consolidation, or asset sale, or in the unlikely

event of bankruptcy.

6. AVAILABLE REMEDIES

If there is a data breach that may cause a risk for the rights and freedoms of

individuals, we will notify competent supervisory authority, when such

notification is mandatory. If the risk is assessed by us as “high”, we will also

notify the affected data subjects without undue delay. The time frame for

such notification will be developed by us on the basis of number of affected

data subjects and time needed to collect contact information for

notifications.

If the measures taken or proposed to be taken in response to the breach did

not address your concerns, you have the right to lodge a complaint with a

competent supervisory authority, or to seek redress in a court of competent

jurisdiction.

7. NO LIMITATION CLAUSE

No limitation of liability shall avail us in case we act in breach of the

principles set out in Section 3.

8. CHANGES TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time. If we decide to make

material changes to this Privacy Policy, you will be notified through our

Service or by other available means and will have an opportunity to review

the revised Privacy Policy. By continuing to access or use the Service after

those changes become effective, you agree to be bound by the revised

9. DATA RETENTION

We will store your personal data for as long as it is reasonably necessary for

achieving the purposes set forth in this Privacy Policy (including providing

the Service to you), which includes (but is not limited to) the period during

which you have a Havenmobile Spa account. We will also retain and use

your personal data as necessary to comply with our legal obligations, resolve

disputes, and enforce our agreements.

10. DATA DELETION

If at any point you want to delete your account and data with us login to

your account section with your user name and password and click the delete

account button. You can also Email us at hello@havenmobilelogistics.com

and your Account and Data will immediately be permanently deleted from

our data base.

11. CONTACT US

You may contact us at any time for details regarding this Privacy Policy and

its previous versions. For any questions concerning your account or your

personal data please contact us at hello@havenmobilelogistics.com.